Analyst, Salesforce
Analyst, Salesforce
Job Overview
Business Segment: Group Functions
Location: NG, LA, Lagos, Walter Carrington Crescent
Job Type: Full-time
Job Ref ID: 80437594A-0001
Date Posted: 1/27/2025
Job Title: Salesforce Analyst
Key Responsibilities
1. Bridge business needs and technical solutions on Salesforce
2. Gather user requirements and conduct business analysis
3. Ensure projects are delivered on time and meet goals
4. Liaise between stakeholders and technical teams
5. Optimize Salesforce assets for customer management
6. Recommend and design solutions for stakeholders
7. Customize Salesforce objects, fields, and workflows
8. Collaborate with developers and QA teams
9. Conduct testing and user acceptance testing
10. Identify automation opportunities and areas for enhancement
Qualifications
1. (Bsc)
2. Project Management Professional (PMP) or Business Analysis certification (CBAP)
3. Salesforce Certified Admin
4. 2-5 years experience in managing complex operations (financial service sector preferred)
Behavioural Competencies
1. Team Working
2. Proactive Problem Identification and Solving
Technical Competencies
1. Salesforce Platform Knowledge
2. Business Analysis
Method of application
Interested and qualified candidate should click here to apply now