New job vacancy at Career Opportunities at GIG Logistics Ltd. Job title: Experience Center Agent
Key Responsibilities
1. Customer Guidance: Provide guidance to walk-in customers on product and service offerings.
2. Customer Education: Educate customers and potential customers on information related to Service Level Agreements (SLA) and delivery timelines.
3. Operational Adherence: Ensure strict adherence to the company's Standard Operating Procedure (SOP) for sending, safe-keeping, receiving, and releasing parcels.
4. Customer Support: Serve guests by providing product and service information related to delivery lifecycle, rates, and payment.
5. Promotion and Cross-Selling: Promote and cross-sell the company's products.
Job Requirements
1. Communication and Computer Skills: Good communication and computer literacy skills.2. NYSC Certificate: Certificate of completion of the National Youth Service Corps (NYSC) program.
3. Customer Service Experience: Previous customer service experience is an added advantage.
4. Interpersonal Skills: Detail-oriented and strong interpersonal skills.
Job Location
The job is available in multiple locations: 1. Abuja - Garki2. Lagos - Opebi, Ikeja, Lekki,
Agungi, Ajah, Victoria Island
3. Ondo - Akure
| Method of ApplicationExperience | ||
|---|---|---|
| Time | Full Time | |
| Qualification | OND | |
| Experience | 0 - 1 years | |
| Location | Abuja , Lagos , OndoCityAjah , Ikeja , Lekki , Opebi , Victoria Island | Job Field | Customer Care |
| Salary Range | ₦100,000 - ₦150,000/month |
Caution - In the recruitment process, legitimate companies never charge a fee from candidates. If there are companies that charge for interviews, tests, ticket reservations, etc., it is better to avoid them because there are indications of fraud. Do not transfer any payments when applying for a job.
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